Reference

Terms and Conditions for Your cepat86 Account

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from DANA and OVO deposits to how disputes are handled.

Account eligibility appliesDANA, OVO, GoPay deposits coveredJurisdiction-dependent accessAccount security obligationsDispute resolution process
cepat86 Terms and Conditions for Your cepat86 Account
TERMS CONTACT PATHS

Reach Us About These Terms

If something in these terms isn't clear, or you need to raise a concern about how a rule has been applied to your account, our support team is the right starting point. You can reach us through live chat, email, or the in-app message channel — whichever fits how you're accessing your account right now.

Live Chat Start a chat session directly from your account dashboard. Available for account and terms queries — no need to leave the lobby to ask.
Email Support Send a detailed message if your terms question needs a written record. We respond with a reference number so you can track the thread.
In-App Messaging Use the message tab in your mobile account to raise a terms concern. Replies appear there so your query history stays in one place.
HOW WE HANDLE THIS

How cepat86 Manages These Obligations

These terms exist to protect both sides. We keep account data, payment records, and session logs in line with standard data retention practices, and we don't share your wallet details — DANA, OVO, or GoPay account numbers — with third parties outside of what's needed to process a transaction. Here's how we handle the key obligations you'll want to know about.

Data Retention

Account records, transaction logs, and wallet verification data are kept for the period required by applicable rules. You can request a summary via support at any time.

Cookie and Session Policy

We use session cookies to keep you logged in and functional cookies to remember your account preferences. No personal data is sold to advertisers through cookie tracking.

Account Security Obligations

You're responsible for keeping your login credentials private. If you suspect unauthorised access, contact support immediately — we can freeze the account while we investigate.

Requesting Changes or Corrections

If your account details need correcting — name, wallet number, or contact info — raise it through live chat or email. We verify identity before making any change.

Your Terms Questions, Answered Directly

These are the questions we see most often about how the terms work, what they mean for your account, and what to do if something isn't adding up. Each answer reflects how the policy actually applies — not a generic summary.

Yes. Any transaction processed through your account — including DANA, OVO, and GoPay deposits or withdrawals — falls under these terms. The e-wallet provider's own policies apply separately alongside ours.

We publish the updated version on this page. Continuing to use your account after an update means you accept the revised terms. We aim to notify you of material changes through your registered contact.

Yes. Accounts found to have violated these terms — including submitting false details or misusing wallet deposit flows — may be suspended or permanently closed. We follow a review process before taking action.

Contact support via live chat or email. Provide your account ID and the type of data you need. We verify your identity first, then supply what's available under our retention schedule.

Start with live chat or email support and include your account reference. We review the case against the published terms and respond in writing so you have a record of the decision.

Yes. Account access and the availability of specific features depend on local law and whether your region is an eligible area. We recommend checking what applies to you before opening or using an account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.